WebHow long do I have to cancel an online order? Under the Consumer Contracts Regulationsyour right to cancel an order starts the moment you place it and ends 14 … WebJan 20, 2013 · If you want to cancel your agreement after 45 days from purchase you’ll be entitled to a pro rata refund. You may also give notice of your intention to cancel your agreement by writing to us at: Knowhow Customer Services, PO Box 1686, Sheffield, S2 5YB, England. 18 January 2013 at 9:56PM.

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